HomeSERVICESSocial Media Monitoring




Organizations now use social media as a mainstream channel of communication to conduct their business. This has created a unique set of challenges with criminals turning to that medium to target and commit their crime. Criminals can easily set up fake or duplicate media accounts, establish confidence readily and act fraudulently.

Imposters with malicious intent take to the social media for a number of purposes as a basic form of social engineering. They would normally build confidence and gain a large number of followers by regurgitating genuine news and information, before using the profile for malicious purposes.

TIKAJ monitors social media spectrum and mainstream media for the use of keywords related to your brand for cases of brand abuse and fraudulent sites/pages. This provides an amazing ability to find social media accounts that may be impersonating not only your brand but also senior executives in a fraudulent or abusive manner.

TIKAJ also provides options to monitor other regional social media platforms on specific requirements by clients. All data sources are collectively analysed for the use of a client’s brand. Any page detected is notified to the client for further action. The client is in control using the client portal if the detected page should be marked a whitelist, incident or should be ignored. The suspected abuse will immediately be taken to the next process of site down, or seek to have the post removed via the normal Incident Response channel. 

Our social media platform monitoring service includes:

250+ Social Media Platform

250+ social media platforms are monitored every day over the internet for the keyword.

24 X 7 X 365 Security Incidents and Threats Monitoring

The combination of the automated analysis and human verification reduces false positives, ensuring that clients are only notified about real security events.


Based on Use Case Library and external Threat Intelligence Feeds.


Heuristic, statistical, threshold, and time-based analysis.


Source, destination, user, asset and social page interaction correlation.


Maximum security value and context extracted from log sources.

Incident response and management

Prioritized, validated incidents escalated based on client needs.

Client Portal

The access to and use of the portal, which is made available to the customer for use during the term.

Detection Platform

Our ML based detection algorithm monitors and analyze behavioral change in application across platforms.

Mobile Application Monitoring

An increasing number of companies are providing their customers with ease of use mobile applications (Apps), including financial institutions for users to access their online accounts. Mobile Apps are available from trusted Apps stores (such as Apple iTunes store), not so trusted marketplaces, and from general websites on the internet.

Domain Name Monitoring

Domain Name Monitoring will search all new domain names (thousands each day) through the list and see if any of them match your domain name. TIKAJ’s Domain Name Monitoring service uses in house build online monitoring platform to look for registrations that match your trademark which include close matches and typosquatting.

Malware Monitoring

Malware, short for malicious software, is any software used to disrupt computer operation, gather sensitive information, or gain access to private computer systems. Hackers install malware on popular web sites by exploiting security weaknesses on their servers and thus gaining full access to the compromised web site.

BOTS Monitoring

To discover content on the Internet, search engines rely heavily on automated software. There are several different names of these automated software agents: spiders, crawlers, and bots.
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